Customer Service

Hopkinton, MA

Post Date: 09/11/2017 Industry: Aerospace/Defense Pay Rate: Depending on Experience


HW Staffing is currently seeking a Purchasing Rep for our client out of Hopkinton. The ideal candidate will have the following skills;

  • Field All Phone Activity
  • Act as First point of contact for all Customers for Vlier
  • Field Request for Quotes
  • Process Quote Package
  • Complete Data Entry
  • Manage Customer Account information in Oracle Data Base
  • Provide Update to Customer Base on order status
  • Communicate customer needs to Production and Shipping
  • Provide updates to team of activities
  • Manage Customer Complaints and involve the appropriate team members to resolve the problems.
  • Help to manage the On Time Ratings for Vlier
  • Enter and support non Material purchase requisitions
  • Support for Item Master creation and New Product setup
  • Assist Sales & Marketing in Pricing management
  • Manage above tasks with Minimal Supervision and Guidance from Manager.
  • Excellent Communication Skills
  • Organized working skills
  • Task oriented
  • Navigate Computer Operating Systems, Oracle, Intranet, Internet, Office, Lotus Notes, Excel, and Word.
  • Ability to multi task and execute completions of tasks
  • Ability to communicate clearly with customers and team members
  • Ability to work independently
  • Associate's degree (A. A.) or equivalent from two-year college or technical school; or six months to one year related experience and/or training; or equivalent combination of education and experience.
  • Plus three years experience preferably in customer service or materials function.



HW Staffing Solutions provides job seekers nationwide great direct hire, temporary and temporary to hire job opportunities with great employers. Find jobs in accounting & finance, office & administrative, light industrial, professional/technical, call center and food processing. Get personal attention, unrivaled benefits and a chance to grow your career.

Josie Erdmann

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