Customer Service Representative

Merrimack, NH

Post Date: 11/05/2017 Industry: Business Service -Other Pay Rate: 15.50-16.50/hour

Do you enjoy helping people, solving problems all while working in a friendly environment?  Then we have the perfect temporary to hire opportunity for you.  We are seeking an experienced customer service representative to join our client's team.  You will be responsible for:

  • Answering customer questions
  • Updating/correct customer billing inquiries
  • Logging customer issues and directing customers to the proper department
  • Working with local firms to provide accurate information required for real estate transactions and transfers

 

This is an entry level opportunity that is perfect for someone who has worked in the banking field, hospitality or call center environments.  Fast and accurate data entry skills and a professional phone manner required! 

  • MS office knowledge
  • HS Diploma required - Some college preferred
  • 1-2 years customer service/clerical experience needed
  • Bi-lingual skills desired
  • Experience working for utility company or call centers servicing utility companies desired

HW Staffing Solutions provides job seekers nationwide great direct hire, temporary and temporary to hire job opportunities with great employers. Find jobs in accounting & finance, office & administrative, light industrial, professional/technical, call center and food processing. Get personal attention, unrivaled benefits and a chance to grow your career.

Nicole Horan
Regional Branch Manager

Nicole Horan is the Regional Branch Manager for HW Staffing Solutions in Nashua, NH. In her position, she oversees the training and development of all office staff and the overall business operations including: client development and management, temporary staffing and recruiting and quality assurance initiatives. Nicole also ensures compliance with state and federal labor and employment laws. Nicole has worked in the temporary staffing industry since 2002, focusing on administrative/professional staffing as well as skilled manufacturing. She has been credentialed by the National Association of Personnel Services as a Certified Temporary Staffing Specialist and serves on the Board of Directors for the Northern New England Association of Personnel Services as the legislative committee chair. In addition to her involvement in the staffing industry, serves on the Nashua Chamber of Commerce’s Legislative Advocacy Committee.

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