Desktop Support Technician
New York, NY
HW Staffing is pleased to team up with a leading Technology Solutions provider to deliver a first rate Desktop Support Technician for their growing Long Island Corporate headquarters. A great culture among the family of employees matched to very popular, innovative IT solutions. Please apply to this unique opportunity!
The Desktop Support Technician will be the first POC for our customers, this requires the DST to have a steadfast IT knowledge and technical ability, along with customer service experience, developed skill and desire.
- BS Computer Science or similar with 2-4 years of professional work experience
- TECHNICAL SKILLS: Windows 7, 8, 10, Server 2012/2016, Office 2010, 2016, Office 365, Google Suite; Zendesk, Google for Business, Microsoft Active Directory ALSO: MacOS/iOS/Android OS
- Solid Multi Tasker: multiple projects and multiple deadlines
- Experience with reporting and metrics preferred
- Solid knowledge of AV equipment (basic installation/troubleshooting) and mobile device management technologies
- Knowledge of VOIP and Enterprise cloud based phone systems AND the installation, configuration, and administration of LANs, wireless network along with other basic networking principles, INCLUDING Hardware installation & cabling
- Professional and personable, very detailed oriented, sharp customer service skills.
HW Staffing Solutions provides job seekers nationwide great direct hire, temporary and temporary to hire job opportunities with great employers. Find jobs in accounting & finance, office & administrative, light industrial, professional/technical, call center and food processing. Get personal attention, unrivaled benefits and a chance to grow your career. And Matt Aston delivers results... his '000's of happy candidates and clients all agree!