Quality Assurance Supervisor
West Roxbury, MA 02301
This leadership position supports the development and implementation of quality and accountability programs required to maintain site certifications. He/she is responsible for prioritizing, managing the QA team’s workload, training, monitoring performance and providing additional coaching if/as needed.
He/she will oversee and/or participate in multiple projects to service the business. This position requires flexibility extending to scheduled work hours supporting workload and project mix. He/she will develop and manage test plans for material testing and customer returns and oversee the input of data required for customer specific programs. He/she will monitor internal and sub-contractor processes checks and manage a supplier performance measurement system to promote continuous improvement. Duties include documentation management, identification of material requirements, process capability studies and supervising quality department personnel. This individual will assist in problem research and resolution, database maintenance and leading process audits. Candidate must be capable of issuing reports on findings and managing storage systems for quality, calibration and accountability records.
EDUCATION/EXPERIENCE: BS/BA in Mechanical Engineering, Electrical Engineering, Manufacturing Engineering or Business Administration. Educational requirements may be substituted with relevant work experience. 3 plus years’ experience in Quality or manufacturing leadership roles preferably in the plastics or printing industry. Experience with ISO specifications. Knowledge of inspection and control methods, techniques and documentation.
Qualifications: Ability to obtain and maintain MRPT and banking clearances Ability to understand, identify and eliminate non-value adding activity. Experience with statistical process control. Communication skills (able to read, write and speak in English). Strong computer skills including quality control applications, word processing, spreadsheets and databases. ASQ-CQM and/or ASQ-CQA certifications a plus Thorough understanding of general safety requirements.
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Amari has been working in light industrial staffing since 2017. Her goal is to place job seekers in a rewarding environment where they can grow professionally.