16.00 Hyannis, MA 02601
Our client in Hyannis, MA is seeking a Technical Support Associate to join their busy and fast growing company!
The main job responsibilities are:
Providing technical support to dealers by researching and answering technical question
Resolving problems, providing resources
Understanding dealer's issues by listening to problems and concerns
Researching documentation, troubleshooting hardware and software
Maintain help desk database by entering call statistics and inquiries
This is an excellent opportunity with a well known, innovative technology company. Great pay and benefits! Interested and qualified candidates are encouraged
to apply ASAP!
Candidate MUST have a proven track record of exemplary customer service
AT least 1-2 years Technical support/troubleshooting experience
Technical understanding of AV products, MAC computing knowledge
HW Staffing Solutions provides job seekers nationwide great direct hire, temporary and temporary to hire job opportunities with great employers. Find jobs in accounting & finance, office & administrative, light industrial, professional/technical, call center and food processing. Get personal attention, unrivaled benefits and a chance to grow your career.