IT Field Service Technician
Job Description
Responsibilities:
- Provide service & customer support during onsite and remote visits; installation of computer hardware and software, repairs, maintenance and test tasks
- Diagnose errors or technical problems and determine proper solutions, troubleshooting, repair and client training procedures
- Establish assistance by studying system requirements, ordering and gathering essential components and parts, completing installation and performing quality assurance tests
- Collaborate with the technical team and share information across the organization to build positive relationships with clients and coworkers
Job Requirements
Qualifications:
- High school diploma/GED required (certification or higher degree preferred), ability to read & write English required
- Passing results on pre-employment screenings required
- 3+ years IT-customer service experience required, strong knowledge of Microsoft Windows 10 & 11 operating systems and MS Office Suite applications required, knowledge of Cisco VoIP phone systems required
- Availability & willingness to work overtime as required
- Excellent written and verbal communication skills, strong adaptability & flexibility and attention to detail
***This is a 2-3 month temporary-to-permanent position, all of our agency's temporary workers become eligible for medical & other voluntary coverage benefit plans including dental & vision insurance at 60 days worked.
Additional Information
At HW Staffing Solutions we recognize the value of our employee associates as equally as our clients. We are passionate about people and improving the lives of every associate, we do this by connecting you with great companies and great opportunities. We celebrate our awesome diversity, believe that everyone has a unique talent, and appreciate the passion and perspectives that each of us bring to the table. Discover a new way to work together with a company that is focused on offering the best opportunities, benefits and career advancement in Accounting & Finance, Office & Administrative, Light Industrial, Professional & Technical, Call Center, Food Processing and Hospitality. HW Staffing Solutions is an Equal Employment Opportunity company.