SUMMARY: The Lead Quality Control Technician assists the Quality Supervisor or Manager in directing the daily activities of Quality Technicians.  The Lead performs physical and dimensional testing to determine physical characteristics or composition of materials for quality control and process control.

DUTIES AND RESPONSIBILITIES:

• Assures all job activities adhere to company Environmental, Health and Safety requirements
• Cooperates with other personnel to achieve departmental and interdepartmental objectives and maintain good employee relations
• Organizes and leads the daily activities of the Quality technicians aligned with the priorities outlined by the Quality Manager 
• Maintains all testing records in hard copy or defined electronic files, and specialized software packages in the lab. 
• Escalates calibration and repair of instruments to the appropriate designee
• Performs quality control checks on instruments and equipment and identifies mechanical problems.
• Performs various test procedures on incoming raw materials, in process materials for production, and finished product
• Checks supplies on a regular basis and requests supplies as necessary to keep materials on hand at all times.
• Submits written and oral responses to conditions not meeting specification or out control test results, escalating when appropriate.
• Enters complete and accurate data records into electronic data management system
• Operates and maintains equipment, and able to troubleshoot malfunctions
• Maintains good housekeeping standards in work environment
• Operates with little or no supervision, self-motivated
• Prepares chemical solutions and standards according to standard formulas.

• Records data in spreadsheets
• Performs other related duties as assigned by management.
• Adopt and follow Aspen’s core values of Safety, Quality, Integrity, Teamwork, Customer and Innovation on both a personal and professional level.

SUPERVISORY RESPONSIBILITIES:

• This job has no supervisory responsibilities.

QUALIFICATIONS:

• A High School diploma is required.  An Associate’s degree or completion of some college work in a scientific discipline is desired
• Hands on experience with analytical equipment such as balances, mechanical test equipment, and chromatography is desirable    

• Basic knowledge of statistics and control charting desirable

• Leadership skills and ability to direct people
• Good communication skills, both oral and written
• Strong computer skills:  email, data/document management system, excel, word and other software programs
• Must be able to work independently and adapt in a dynamic environment
• General math proficiency
• Good organizational skills, able to multitask with commitment to accuracy
• Good attention to detail

• Ability to learn and follow written standard operating procedures

COMPETENCIES:

• Safety and Security - Observes safety and security procedures; Determines appropriate action beyond guidelines; Reports potentially unsafe conditions; Uses equipment and materials properly.
• Quality - Demonstrates accuracy and thoroughness; Looks for ways to improve and promote quality; Applies feedback to improve performance; Monitors own work to ensure quality.
• Ethics - Treats people with respect; Keeps commitments; Inspires the trust of others; Works ethically and with integrity; Upholds organizational values.
• Teamwork - Balances team and individual responsibilities; Exhibits objectivity and openness to others' views; Gives and welcomes feedback; Contributes to building a positive team spirit; Puts success of team above own interests; Able to build morale and group commitments to goals and objectives; Supports everyone's efforts to succeed.
• Diversity - Demonstrates knowledge of EEO policy; Shows respect and sensitivity for cultural differences; Educates others on the value of diversity; Promotes a harassment-free environment; Builds a diverse workforce.
• Attendance/Punctuality - Is consistently at work and on time; Ensures work responsibilities are covered when absent; Arrives at meetings and appointments on time.
• Leadership - Exhibits confidence in self and others; Inspires and motivates others to perform well; Effectively influences actions and opinions of others; Accepts feedback from others; Gives appropriate recognition to others.
• Oral Communication - Speaks clearly and persuasively in positive or negative situations; Listens and gets clarification; Responds well to questions; Demonstrates group presentation skills; Participates in meetings.
• Planning/Organizing - Prioritizes and plans work activities; Uses time efficiently; Plans for additional resources; Sets goals and objectives; Organizes or schedules other people and their tasks; Develops realistic action plans.
• Quantity - Meets productivity standards; Completes work in timely manner; Strives to increase productivity; Works quickly.
• Written Communication - Writes clearly and informatively; Edits work for spelling and grammar; Varies writing style to meet needs; Presents numerical data effectively; Able to read and interpret written information.

PHYSICAL DEMANDS AND WORK ENVIRONMENT:

• Frequently required to stand
• Frequently required to walk
• Occasionally required to sit
• Frequently required to utilize hand and finger dexterity
• Continually required to talk or hear

• Frequently works near moving mechanical parts
• While performing the duties of this job, the noise level in the work environment is usually moderate
• The employee must frequently lift and/or move up to 30-50 pounds
• Specific vision abilities required by this job include  Close vision; Peripheral vision; Depth perception and ability to adjust focus
• Additional remarks regarding work environment: Dusty work environment