Account Specialist
Job Description
Location: Meriden, CT
Employment Type: Direct Hire
Salary: $70,000 – $80,000
- Own and develop a portfolio of high-value accounts across Pharma, Distribution, and Custom Packaging channels
- Identify new business opportunities, expand share of wallet, and build long-term partnerships
- Lead contract negotiations, pricing strategy, and commercial terms to achieve revenue and margin goals
- Serve as a subject-matter expert on specialty chemicals (APIs, excipients, intermediates, additives, packaging chemicals, etc.)
- Translate customer requirements into actionable technical and commercial solutions
- Monitor industry trends, regulatory changes, competitive activity, and supply/demand dynamics that influence customer strategy
- Conduct quarterly business reviews, forecast customer demand, and ensure service excellence
- Collaborate with technical, regulatory, supply chain, and quality teams to resolve issues and support product qualifications
- Represent the organization at customer meetings, trade shows, and industry events
- Partner closely with Sales, Supply Chain, Product Management, and Operations to execute growth strategies
- Drive project execution for custom packaging, reformulation, new product introduction, and value-creation programs
- Support S&OP processes through accurate forecasting, pipeline management, and risk mitigation
- Strategic and consultative selling
- Technical and commercial problem-solving
- Customer-centric mindset
- Financial and analytical acumen
- Project management
- Collaboration and cross-functional leadership
- Strong Excel skills and data analysis capabilities
- ERP system experience
- Bachelor’s degree in Chemistry, Engineering, Life Sciences, Business, or related field (advanced degree preferred)
- 7+ years of commercial experience in specialty chemicals, pharmaceuticals, distribution, or packaging industries
- Strong understanding of regulated markets (GMP, quality systems, compliance expectations)
- Demonstrated success in key account management, business development, and strategic selling
- Excellent communication, negotiation, and relationship-building skills
- Ability to travel as required (10–25%)
- Fully onsite, 5 days per week in Meriden, CT
- Office setting with collaboration across warehouse and cross-functional teams.