765 Smithtown Bypass, Smithtown, NY - 11787 Ronkonkoma, NY 11779
The Accounting Clerk is responsible for reaching out to customers by phone and or email to collect payment for past due invoices. Oversees the investigation, analysis, and follow-up of delinquent accounts; and performs other related duties as required.
Responsibilities include but not limited to:
Make Daily calls on delinquent accounts ranging from 5 – 120 + days.
Take incoming phone calls from customers to assist with questions they may have or setting up payment arrangements.
Prepare and send correspondence to customers via email.
Use Critical thinking skills to solve customer issues
Work independently in a fast paced environment to consistently meet collection goals
Other miscellaneous duties as assigned
Accountability- Adapts to change, open to new ideas and responsibilities. Communication- Expresses ideas and thoughts verbally and in written form. Exhibits good listening and comprehension, keeps others adequately informed, selects and uses appropriate communication methods. Customer Service- Works well with customers, promotes a positive image of the company, strives to solve issues raised by customers. Initiative- Takes action, seeks new opportunities, strives to see projects to completion. Innovation- Creative, offers new ideas, risk taker, amenable to change. Job Knowledge- Understands facets of job, aware of duties and responsibilities, keeps job knowledge current. Judgment- Displays willingness to make decisions, exhibits sound and accurate judgement, supports and explains reasoning for decisions, includes appropriate people in decision making process in a timely manner. Problem Solving- Strives to understand contributing factors, works to resolve complex situations. Productivity- Manages workload, works efficiently, meets goals and objectives. Sense of Urgency- Meets deadlines, establishes appropriate priority, and gets the job done in a timely manner.
HW Staffing Solutions provides job seekers nationwide great direct hire, temporary and temporary to hire job opportunities with great employers. Find jobs in accounting & finance, office & administrative, light industrial, professional/technical, call center and food processing. Get personal attention, unrivaled benefits and a chance to grow your career.
Schadaxary (Schary) Belgaumkar
Senior Executive Recruiter
I have been working with HW Staffing Solutions for the past 2 1/2 years. I have extensive experience in light industrial positions, administrative & clerical positions. My passion is helping people find their ideal job!