Administrative - Customer Service Representative I

Houston, TX 77001

Posted: 03/02/2023 Employment Type: Full Time Industry: Office & Administrative Pay Rate: 15.00 / hour Specialty: Admin & Office Branch: Portland, ME Pay Type: Hour

Job Description

HW Staffing is partnering with a company, who is looking to hire a customer service representative. This position will act as customer service interface to internal employees and external customers and perform all service related activities (Sales Orders, RMAs, warranty, center set-up, contracts, and consignment procedures).


Key Responsibilities
1. Provide responsive and reliable customer service and technical support. Provide liaison support between customers. Coordinate with other departments.
2. Perform returned materials process including initiation, receipt, expediting and closing RMAs.
3. Use of Data Works system for sales orders, shipments, field service contacts, RMAs, warranty and report generation.
4. Receive product orders and process to shipment.
5. Provide international customer service at times, and in such event, work a flexible schedule.
6. Perform other related duties as assigned, including special projects.

Quality Systems Duties and Responsibilities:
Build Quality into all aspects of their work by maintaining compliance to all quality requirements.

Job Requirements


High School or equivalent and 0-1 years of experience.

Additional Information

At HW Staffing Solutions we recognize the value of our employee associates as equally as our clients. We are passionate about people and improving the lives of every associate, we do this by connecting you with great companies and great opportunities. We celebrate our awesome diversity, believe that everyone has a unique talent, and appreciate the passion and perspectives that each of us bring to the table. Discover a new way to work together with a company that is focused on offering the best opportunities, benefits and career advancement in Accounting & Finance, Office & Administrative, Light Industrial, Professional & Technical, Call Center, Food Processing and Hospitality. HW Staffing Solutions is an Equal Employment Opportunity company.

Meet Your Recruiter

Jenna Feugill
Staffing Specialist

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