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Administrative Assistant

Stratford, CT 06614

Employment Type: Contract Job Number: 54240749 Pay Rate: $18-20 / hour Specialty: Branch: Pay Type:

Job Description

Administrative Assistant (Temporary) 

Monday to Thursday: 8am to 6pm
Stratford
$19/hr

We are seeking a friendly, organized, and detail-oriented Administrative & Customer Service Representative to join our veterinary team. This role is essential in providing exceptional client service while supporting the daily administrative operations of the practice. The ideal candidate is compassionate toward animals and their owners, thrives in a fast-paced environment, and communicates clearly and professionally.
Key Responsibilities
Customer Service
  • Greet clients and their pets warmly in person and over the phone
  • Schedule, confirm, and manage appointments efficiently
  • Answer client questions regarding services, policies, and basic pet care (non-medical)
  • Handle client concerns with empathy and professionalism
  • Process payments, invoices, and insurance forms accurately
Administrative Duties
  • Maintain accurate client and patient records in the practice management system
  • Manage phone calls, emails, and voicemails in a timely manner
  • Prepare and organize paperwork, reports, and correspondence
  • Assist with inventory tracking and office supplies as needed
  • Support veterinarians and technicians with administrative tasks
Office & Team Support
  • Keep the front desk and waiting area clean, organized, and welcoming
  • Coordinate communication between staff and clients
  • Follow clinic procedures, confidentiality policies, and safety protocols
  • Assist with other duties as assigned to support smooth clinic operations
Qualifications
  • Previous experience in customer service or administrative roles preferred
  • Experience in a veterinary or medical office is a plus
  • Strong communication, multitasking, and organizational skills
  • Proficiency with computers, scheduling software, and basic office equipment
  • Compassionate, dependable, and team-oriented attitude
Work Environment
  • Fast-paced veterinary office setting
  • Regular interaction with animals and pet owners
  • May require standing, sitting, and light lifting

Additional Information

At HW Staffing Solutions we recognize the value of our employee associates as equally as our clients. We are passionate about people and improving the lives of every associate, we do this by connecting you with great companies and great opportunities. We celebrate our awesome diversity, believe that everyone has a unique talent, and appreciate the passion and perspectives that each of us bring to the table. Discover a new way to work together with a company that is focused on offering the best opportunities, benefits and career advancement in Accounting & Finance, Office & Administrative, Light Industrial, Professional & Technical, Call Center, Food Processing and Hospitality. HW Staffing Solutions is an Equal Employment Opportunity company.

Meet Your Recruiter

Liliana Mattioli
Staffing Specialist

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About Stratford, CT

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