Brokerage Associate
Job Description
We are seeking a highly organized and proactive Brokerage Associate to join our dynamic team. In this fast-paced role, you will play a key part in scheduling and managing brokered loads across the U.S. and parts of Canada. You’ll work closely with our management team to support the company's mission while delivering exceptional service to customers.
Key Responsibilities:
- Communicate effectively with customers via phone and email
- Utilize specialized software to manage brokered loads
- Coordinate load schedules across North America
- Ensure thorough follow-up and organization to keep operations running smoothly
- Assist the management team in achieving business goals
Job Requirements
- 1-2 years of Customer Service experience
- Proficiency in MS Outlook, Excel, and Word
- Excellent verbal communication skills
- Strong organizational skills with attention to detail
- Ability to work well in a team-oriented environment
- High School diploma or GED required
- Knowledge of CieTrade software is preferred, but we are willing to train the right candidate
What We’re Looking For: The ideal candidate is self-motivated, detail-oriented, task-driven, and a quick learner who thrives in a fast-paced environment. If you are dependable, hard-working, and eager to grow, we want to hear from you!
Additional Information
At HW Staffing Solutions we recognize the value of our employee associates as equally as our clients. We are passionate about people and improving the lives of every associate, we do this by connecting you with great companies and great opportunities. We celebrate our awesome diversity, believe that everyone has a unique talent, and appreciate the passion and perspectives that each of us bring to the table. Discover a new way to work together with a company that is focused on offering the best opportunities, benefits and career advancement in Accounting & Finance, Office & Administrative, Light Industrial, Professional & Technical, Call Center, Food Processing and Hospitality. HW Staffing Solutions is an Equal Employment Opportunity company.