To process customer files in a timely and efficient manner in a fast paced environment while supervising others.

1. Process customer files using Microsoft Word and Excel, Satori Bulk mailer, and various other programs.
2. Analyze files and notify supervisor if it does not meet the specifications of our postal software. 
3. Save all jobs in an organized fashion.  Retrieve previous saved files when needed.
4. Maintain record keeping requirements. 
5. Send the processed jobs to the machines/equipment where they will be printed.
6. Operate machines when needed.
7. Call customers and Post Office when needed.
8. Contact appropriate parties when technical assistance is needed.
9. Meet deadlines of customers and supervisor.
10. Performs miscellaneous job-related duties as assigned. 
11. Mail Merge and printing of customer projects
12. Confidentiality of all customers projects including lists, materials, etc.
13. Properly delete sensitive customer data as required by supervisor.

• Knowledge of Microsoft Word, Excel and the ability to use both programs efficiently and effectively.
• Ability to type at a consistent speed.
• Ability to multi-task.
• Ability to be flexible with daily production demands.
• Ability to document work in progress.
• Ability to analyze and solve problems.
• Communicate verbally and in writing with supervisors and relevant staff.  
• Interpret and respond clearly and effectively to spoken requests over the phone in person as well as written instructions.
• Establish and maintain effective working relationships with co-workers and supervisors.
• Perform duties in an efficient, professional, and courteous manner.
• Maintain regular, consistent, and professional attendance, punctuality, personal appearance, and adherence to relevant health & safety procedures.
• Pursue personal development of skills and knowledge necessary for the effective performance of the role. 

• Moderate physical activity. Requires handling of average-weight objects up to 50 pounds or standing and/or walking.