Care Team Patient Services Representative

Scarborough, ME 04074

Employment Type: Full Time Industry: Office & Administrative Pay Rate: $17-$22 Specialty: Direct Hire Branch: Portland, ME Pay Type: Hour

Job Description

If you are looking for an opportunity to be part of an organization that supports and fosters growth and you consider yourself to be a strong team player with an eagerness to support a variety of functions, we want to meet you! 

If the above sounds like a position you would like to learn more about and the following describes you, your experience, knowledge, and education, apply today! 

  • Can you work efficiently and independently in a professional manner?
  • Do you have strong and demonstrated telephone etiquette and positive interpersonal skills?
  • Do you have strong analytical and problem-solving skills?
  • Do you consider yourself an active listener?
  • Do you have above average telephone and interpersonal skills?
  • Do you consider yourself to be detail oriented and organized?
  • Can you multitask among phone and face to face despite frequent interruptions?
  • Is your schedule flexible, to include working some evenings, weekends, and holidays?
  • Do you consider yourself a team player with the ability to work independently when required to do so?
  • Can you handle difficult conversation with your internal team as well as external individuals?
  • Do you feel you can collaborate at all levels of an organization?
  • Do you have strong computer skills to include excellent data entry abilities?

Job Requirements

Experience/KnowledgeScheduling and rescheduling patient appointments.

 Experience/Knowledge:  Providing phone support to internal and external customers.

 Experience/Knowledge:  Coordinating new patient management, to include maintaining records, distributing materials        to the appropriate parties and conducting initial screenings.

Experience/Knowledge:  Managing and responding to patient requests through incoming phone calls, patient portal or written requests.

Experience/Knowledge:  Checking patients in/out, collecting co-pays and outstanding balances.

Experience/Knowledge: Processing documents to insurance, documentation into patient files.

Experience/Knowledge: Working within a team, supporting daily huddles, team meetings to improve overall operations resulting in successful outcomes.

Education/Experience: High School Diploma or equivalent. 3+ years of experience working in an administrative and/or customer service centered environment. Medical administrative experience preferred and will be given priority consideration.

 If you meet the above and would like to learn more about this exciting opportunity, and the great benefits it offers, apply today, and interview tomorrow!

Additional Information

At HW Staffing Solutions we recognize the value of our employee associates as equally as our clients. We are passionate about people and improving the lives of every associate, we do this by connecting you with great companies and great opportunities. We celebrate our awesome diversity, believe that everyone has a unique talent, and appreciate the passion and perspectives that each of us bring to the table. Discover a new way to work together with a company that is focused on offering the best opportunities, benefits and career advancement in Accounting & Finance, Office & Administrative, Light Industrial, Professional & Technical, Call Center, Food Processing and Hospitality. HW Staffing Solutions is an Equal Employment Opportunity company.

Meet Your Recruiter

Sarah Gilliar
Staffing Specialist

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About Scarborough, ME

Ready to take your career to the next level? Explore our job opportunities in the vibrant area surrounding Scarborough, Maine! Nestled along the stunning coastline of the Atlantic Ocean, this charming region offers a perfect blend of coastal living and bustling city life. From the iconic Portland Head Light to the exquisite Portland Museum of Art and the thriving theater scene at Merrill Auditorium, Scarborough presents a myriad of cultural treasures. Indulge in fresh seafood at local eateries, cheer for the Portland Sea Dogs at Hadlock Field, or unwind in the picturesque Scarborough Marsh Wildlife Management Area. Join us in discovering the endless growth opportunities and unique charm that make Scarborough, Maine an irresistible destination for career advancement.