Client Service Representative

Islandia, NY 11749

Employment Type: Full Time Industry: Office & Administrative Pay Rate: $18.00 to $21.00 Specialty: Warehouse Branch: Smithtown, NY Pay Type: Hour

Job Description

Client Service Representative


Madcar a division of Century Direct located in Islandia, NY has an excellent opportunity for a Customer Service Representative.



  • Main contact person between the company and client.
  • Obtain job specifications from client and work with them to properly interpret their needs before releasing project to production.
  • Follow project(s) through the entire process until successful completion, and ensuring deadlines are met.
  • Log all necessary data into the system and keep the status of projects updated.
  • Employ a high level of interpersonal and communication skills in handling pending issues and move toward a solution.
  • Escalates complex issues as necessary.
  • Effectively communicates information with his/her team members and all necessary personnel/departments related to a project.
  • May be required to assist others and handle other duties as assigned.



  • Previous experience required (We are willing to train the right individual who has customer service experience working in an office setting managing commercial accounts)
  • Proficient in MS Office programs (Word & Excel)
  • Detail oriented, organized with math and problem solving skills
  • Ability to multi-task

We have a pleasant work environment, offer comprehensive benefits and pay up to $21/hour.

Additional Information

At HW Staffing Solutions we recognize the value of our employee associates as equally as our clients. We are passionate about people and improving the lives of every associate, we do this by connecting you with great companies and great opportunities. We celebrate our awesome diversity, believe that everyone has a unique talent, and appreciate the passion and perspectives that each of us bring to the table. Discover a new way to work together with a company that is focused on offering the best opportunities, benefits and career advancement in Accounting & Finance, Office & Administrative, Light Industrial, Professional & Technical, Call Center, Food Processing and Hospitality. HW Staffing Solutions is an Equal Employment Opportunity company.

Meet Your Recruiter

Schary Belgaumkar
Branch Manager

Accomplished staffing manager with a passion for driving excellence in sourcing, recruiting and placing top talent

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