Client Support Specialist
Northampton, MA US
On a typical day you will:
- Work directly with clients to fulfill their requests while building meaningful relationships.
- Ensure all client payrolls are processed timely and accurately.
- Verify all payroll data and maintain client information in a meticulous and confidential manner.
- Communicate with clients and team members effectively.
You’ll thrive in this position if you:
Enjoy problem solving: you are someone who can take a step back and look at the bigger picture to determine why and how something took place and relay that to others clearly.
Are organized and analytical: you can organize multiple tasks by priority, are comfortable working with numbers, and can spot when things “don’t look right”.
Are a natural people person: you enjoy making others happy and are willing to go above and beyond to meet the needs of our clients and the rest of the Checkwriters team.
Have a positive attitude: we work hard, but we have fun! It is essential that you are upbeat and contribute to our exciting atmosphere.
MUST HAVE 2 years experience in a call center or account management role
At HW Staffing Solutions we recognize the value of our employee associates as equally as our clients. We are passionate about people and improving the lives of every associate, we do this by connecting you with great companies and great opportunities. We celebrate our awesome diversity, believe that everyone has a unique talent, and appreciate the passion and perspectives that each of us bring to the table. Discover a new way to work together with a company that is focused on offering the best opportunities, benefits and career advancement in Accounting & Finance, Office & Administrative, Light Industrial, Professional & Technical, Call Center, Food Processing and Hospitality. HW Staffing Solutions is an Equal Employment Opportunity company.