Contract Review

Lawrence, MA 01840

Employment Type: Contract to Perm Job Number: 54778967 Specialty: Branch: Pay Type:

Job Description

Contract Review Associate
Location: Lawrence
Pay Rate: $20.00 per hour
Position Summary
The Contract Review Associate is responsible for reviewing customer purchase orders and related documentation while supporting customer communication in a fast-paced manufacturing environment. This role works closely with internal departments to ensure accurate order processing, timely updates, and high-quality customer service.
Essential Functions
Reasonable Accommodations Statement
To perform this job successfully, an individual must be able to perform each essential function satisfactorily, with or without reasonable accommodation. Reasonable accommodations may be made to enable qualified individuals with disabilities to perform essential functions.
Primary Responsibilities
  • Process and enter incoming customer orders accurately and efficiently
  • Respond to customer phone calls and emails regarding order status and related inquiries
  • Coordinate with internal departments to resolve customer questions, concerns, and issues
  • Prepare customs documentation for international shipments
  • Track in-house customer orders and prepare inventory reports as required
  • Support daily operations within a busy customer service environment
  • Perform additional duties as assigned
Position Competencies
  • Accountability and ownership of responsibilities
  • Active listening and clear communication
  • Confidence and professionalism when handling inquiries or concerns
  • Strong written and verbal communication skills
  • Conflict resolution and problem-solving ability
  • Customer-focused mindset with empathy and professionalism
  • Ethical conduct with high standards of honesty and integrity
  • Friendly, approachable demeanor
  • Strong interpersonal and relationship-building skills
  • Organization and attention to detail
  • Effective time management and prioritization
  • Self-motivation and initiative
  • Reliability and dependability
  • Persistence in resolving issues and completing tasks
Education & Experience
  • Education: High School Diploma or GED (required)
  • Experience: Minimum of 2+ years of related experience
Work Environment
  • Fast-paced manufacturing and customer service setting
  • Frequent communication with customers and internal teams
  • Office-based work with regular use of phone and computer systems

Additional Information

At HW Staffing Solutions we recognize the value of our employee associates as equally as our clients. We are passionate about people and improving the lives of every associate, we do this by connecting you with great companies and great opportunities. We celebrate our awesome diversity, believe that everyone has a unique talent, and appreciate the passion and perspectives that each of us bring to the table. Discover a new way to work together with a company that is focused on offering the best opportunities, benefits and career advancement in Accounting & Finance, Office & Administrative, Light Industrial, Professional & Technical, Call Center, Food Processing and Hospitality. HW Staffing Solutions is an Equal Employment Opportunity company.

Meet Your Recruiter

Velma Blevins
Staffing Specialist

Hi,

My name is Velma and I love to connect Awesome people with Great Companies. Please contact me at 207.239.3752

vblevins@hwstaffing.com 

Apply Online
Apply with LinkedIn Apply with Facebook Apply with X

Send an email reminder to:

Share This Job:

Related Jobs:

Login to save this search and get notified of similar positions.

About Lawrence, MA

Ready to take the next step in your career? Explore our job opportunities in the vibrant area around Lawrence, Massachusetts! Known for its rich history and diverse community, the Lawrence area offers a unique blend of culture, growth opportunities, and unforgettable experiences. From the picturesque beauty of Den Rock Park to the vibrant art scene at Essex Art Center, there's something for everyone here. Indulge in the region's famous clam chowder or catch a game of the beloved Boston Red Sox at nearby historic Fenway Park. Join us in discovering all that this enchanting region has to offer and find your perfect career match today!