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Customer Service Coordinator

Amherst, NH 03031

Employment Type: Full Time Industry: Light Industrial Job Number: 90193-1 Pay Rate: 20.00 Specialty: Branch: Nashua, NH Pay Type: Hour

Job Description

CUSTOMER SERVICE COORDINATOR                                                                              DEPT:   SALES    

Essential Elements

  • Process daily shipping paperwork and billing, sales entries into Sesame, and balance at end of day, week and month.
  • Maintain company files on a daily basis.                                                       
  • Answers company telephones.

Secondary Elements

  • Compile and distribute sales, forecast, bookings, sample review, production review and activity update reports.
  • Log and prepare quotation paperwork.
  • Determine needs and quotation requirements and derive estimated costs from previous data to develop quotations and proposals. 
  • Process new or existing customer orders. 
  • Type and ensure approved quotations are distributed to interested parties and remit quotations to customers and reps.  Track and close out quotation requests.
  • Enter received data into computer noting quantities, delivery dates, materials, specifications, instructions and other data.
  • Log information and complete necessary paperwork.
  • Follow up on missing, incorrect or unclear information, print revisions for distribution.
  • Assist in answering telephone inquiries or respond to and handle inquiries from salespersons, customers and others regarding pricing, scheduling and quotations.
  • Refers inquiries to appropriate sales or technical representative.
  • Distribute sales literature and part specification sheets.
  • Perform other duties as assigned.

Position Requirements:

  • Requires excellent communication skills
  • Data entry experience preferred 

Must be proficient in MS Excel. Great Plains experience preferred

Additional Information

At HW Staffing Solutions we recognize the value of our employee associates as equally as our clients. We are passionate about people and improving the lives of every associate, we do this by connecting you with great companies and great opportunities. We celebrate our awesome diversity, believe that everyone has a unique talent, and appreciate the passion and perspectives that each of us bring to the table. Discover a new way to work together with a company that is focused on offering the best opportunities, benefits and career advancement in Accounting & Finance, Office & Administrative, Light Industrial, Professional & Technical, Call Center, Food Processing and Hospitality. HW Staffing Solutions is an Equal Employment Opportunity company.

Meet Your Recruiter

Mariany Pascual
Staffing Specialist

I'm a bilingual Staffing Specialist at HW Staffing Solutions in Nashua. My focus is on recruiting for light industrial positions. We have both temporary and temporary-to-hire job opportunities.

 

Soy un especialista bilingüe de personal en HW Staffing Solutions en Nashua. Mi enfoque es en el reclutamiento para puestos de industria ligera. Tenemos oportunidades de empleo tanto temporales como fijas.

 

 

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About Amherst, NH

Ready to embark on a rewarding career in the picturesque town of Amherst, New Hampshire? This charming New England location offers a unique blend of history, culture, and natural beauty. With countless job opportunities in industries ranging from healthcare to technology, there's no shortage of ways to grow your career right here in Amherst. Imagine strolling through the beautiful LaBelle Winery after a day at work, or catching a show at the historic Amato Center for the Performing Arts. Take advantage of the vibrant local food scene, featuring farm-to-table dining options and charming cafes. Explore nearby hiking trails in the peaceful Baboosic Lake area or attend a game cheering for the New Hampshire Fisher Cats at Northeast Delta Dental Stadium in nearby Manchester. Don't miss out on the chance to find your dream job in this delightful and thriving community – check out our job listings now!