Customer Service

Methuen, MA 01844

Employment Type: Contract Job Number: 54786947 Pay Rate: $22 / hour Specialty: Branch: Pay Type:

Job Description

We are seeking a temp for the Customer Service department. 
$22 an hour
8:30am to 5pm
With the following qualifications:
  • Strong computer skills
  • Ability to learn quickly
  • Willingness to learn and take on new tasks
Responsibilities include, but are not limited to:
  • Act as the main communication hub between customers, sales, and internal teams.
  • Prepare and communicate job bag requirements and customer information to production and quality teams.
  • Enter and maintain job workorder, specification sheets, and releases in the ERP system.
  • Manage customer inventories, raw materials, WIP, and receivables.
  • Maintain and organize customer assets (samples, files, structures, etc.).
  • Assemble job bags with workorder and customer assets
  • Assist with new product introductions and business meetings.
  • Facilitate resolution of product complaints and serve as liaison between customers and manufacturing.
  • Support graphics and structure approvals when needed.
  • Partner with Accounts Receivable to research and resolve payment issues.
  • Arrange logistics for customer shipments, including carrier coordination and pallet counts.
  • Ensure compliance with company policies and maintain accurate, retrievable records.
 

Additional Information

At HW Staffing Solutions we recognize the value of our employee associates as equally as our clients. We are passionate about people and improving the lives of every associate, we do this by connecting you with great companies and great opportunities. We celebrate our awesome diversity, believe that everyone has a unique talent, and appreciate the passion and perspectives that each of us bring to the table. Discover a new way to work together with a company that is focused on offering the best opportunities, benefits and career advancement in Accounting & Finance, Office & Administrative, Light Industrial, Professional & Technical, Call Center, Food Processing and Hospitality. HW Staffing Solutions is an Equal Employment Opportunity company.

Meet Your Recruiter

Mariany Pascual
Staffing Specialist

I'm a bilingual Staffing Specialist at HW Staffing Solutions in Nashua. My focus is on recruiting for light industrial positions. We have both temporary and temporary-to-hire job opportunities.

 

Soy un especialista bilingüe de personal en HW Staffing Solutions en Nashua. Mi enfoque es en el reclutamiento para puestos de industria ligera. Tenemos oportunidades de empleo tanto temporales como fijas.

 

 

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About Methuen, MA

Discover exciting job opportunities in the vibrant area around Methuen, Massachusetts! Embrace growth and new adventures in this dynamic region that blends historic charm with modern amenities. Methuen offers a perfect balance of bustling city life and serene natural beauty, with attractions like the gorgeous Methuen Memorial Music Hall, the bustling Loop shopping center, and the Methuen Rail Trail for outdoor enthusiasts. Indulge in the area's diverse culinary scene, catch a show at the beautiful Firehouse Center for the Arts, or cheer for the local professional sports teams. Join us in Methuen for a career full of opportunities and memorable experiences – browse our job listings today!