Customer Service Representative

Norton, MA 02766

Employment Type: Contract Job Number: 57474591 Pay Rate: $25-30 / hour Specialty: Branch: Pay Type:

Job Description

Customer Service Rep

About the Role

We are partnering with a growing marketing support company specializing in promotional products, print, direct mail, and fulfillment services. They are seeking a detail-oriented and customer-focused Customer Service Representative to support both clients and the sales team.
This is a great temp to hire opportunity to join a collaborative, fast-paced environment where your work has a direct impact.

Key Responsibilities

  • Serve as the primary contact for clients—handling inquiries, quotes, and product recommendations
  • Support outside sales with proposals, order management, and follow-ups
  • Source products from vendors and coordinate pricing and timelines
  • Manage projects from order through fulfillment, including print and direct mail campaigns
  • Oversee shipping, inventory, and logistics for client orders
  • Handle billing, invoices, and CRM updates
  • Resolve issues and build strong client relationships

Qualifications

  • 2+ years in customer service, sales support, or account management
  • Experience in promotional products, printing, or similar industry a plus
  • Strong organizational and communication skills
  • Proficiency in Microsoft Office and CRM systems
  • Ability to multitask in a fast-paced environment

What’s Offered upon Permanent hire

  • Competitive salary + bonus opportunities
  • Health, dental, vision, life, STD/LTD benefits
  • 401(k) with company match
  • PTO and holidays
  • Supportive team environment with growth potential

Apply Today

If you enjoy managing projects, helping clients succeed, and working in a team-driven environment, we’d love to hear from you!

#ZIPTaunton

Additional Information

At HW Staffing Solutions we recognize the value of our employee associates as equally as our clients. We are passionate about people and improving the lives of every associate, we do this by connecting you with great companies and great opportunities. We celebrate our awesome diversity, believe that everyone has a unique talent, and appreciate the passion and perspectives that each of us bring to the table. Discover a new way to work together with a company that is focused on offering the best opportunities, benefits and career advancement in Accounting & Finance, Office & Administrative, Light Industrial, Professional & Technical, Call Center, Food Processing and Hospitality. HW Staffing Solutions is an Equal Employment Opportunity company.

Meet Your Recruiter

Justina Pina

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About Norton, MA

Ready to kickstart your career in the vibrant town of Norton, Massachusetts? Nestled in Bristol County, this thriving community offers a perfect blend of small-town charm and big-city opportunities. Home to the renowned Wheaton College and within easy reach of the stunning Moose Hill Wildlife Sanctuary, Norton provides an ideal setting for professional growth and work-life balance. Experience the rich culture and history at the iconic Winslow House or catch a show at the nearby Xfinity Center. With its proximity to Boston and Rhode Island, endless possibilities await those looking to make their mark in this dynamic region. Explore our job listings in Norton today and discover why this area is the perfect place to build your future!