Customer Service Representative

Thomasville, NC 27360

Employment Type: Contract Industry: CLERICAL Job Number: 51224056 Pay Rate: $18 / hour Specialty: Branch: Pay Type:

Job Description

Customer Service Representative 

HW staffing is looking for a high-energy, exceptionally organized Customer Service Rep who can handle a demanding, fast-paced workload from day one in Thomasville NC 
  • Multitasker & Swift Processor: You must demonstrate a proven ability to multi-task, specifically handling heavy incoming calls/emails while simultaneously entering and managing complex orders using custom software.
  • Customer-Focused Problem Solver: You need experience providing quality customer service, with the ability to resolve logistics issues (short shipments, defective products, freight) and manage customer changes (RAs, credits) with superior phone and email etiquette.
  • Detail-Oriented & Reliable: They require someone with an excellent attendance record and a strong commitment to accuracy in data entry and follow-up to meet daily shipping and order deadlines.
  • Technically Proficient: You must be immediately comfortable using Outlook, Word, Excel, and able to learn custom order-entry software quickly to interact efficiently with shipping and manufacturing teams.
  • Experience in the furniture industry is preferred but not required
Pay is $18.00 per hour and the job is Full-time (8 am to 5 pm),  Make sure to highlight your experience in logistics, high-volume environments, and your software proficiency when you apply! Please note this is position is in Thomasville

Additional Information

At HW Staffing Solutions we recognize the value of our employee associates as equally as our clients. We are passionate about people and improving the lives of every associate, we do this by connecting you with great companies and great opportunities. We celebrate our awesome diversity, believe that everyone has a unique talent, and appreciate the passion and perspectives that each of us bring to the table. Discover a new way to work together with a company that is focused on offering the best opportunities, benefits and career advancement in Accounting & Finance, Office & Administrative, Light Industrial, Professional & Technical, Call Center, Food Processing and Hospitality. HW Staffing Solutions is an Equal Employment Opportunity company.

Meet Your Recruiter

Cindy Cannon

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About Thomasville, NC

Ready to embark on a rewarding career journey in Thomasville, North Carolina? Dive into our job listings and discover the endless opportunities awaiting you in this vibrant city nestled in the heart of the Tar Heel State. Known for its rich furniture heritage and bustling historic downtown, Thomasville offers a perfect blend of small-town charm and big city amenities. Explore the picturesque Davidson County Historical Museum, catch a show at The Edward C. Smith Civic Center, or indulge in some mouthwatering Lexington-style barbecue, a local favorite. With a thriving arts scene, stunning parks like Finch Park, and easy access to nearby cities like Greensboro and Winston-Salem, Thomasville is the ideal place to grow your career while enjoying a high quality of life. Embrace the warmth and community spirit of this unique region, and take the first step towards your dream job today!