Customer Service Representative in New Britain, CT

New Britain, CT 06051

Posted: 01/13/2021 Industry: Office & Administrative Pay Rate: $18.00-$21.000 Specialty: Customer Service Branch: Waterbury, CT

Job Description

HW Staffing is seeking an experienced Customer Service candidate for a premier client in the Greater Hartford Marketplace! Candidates will have the opportunity to work with a global manufacturer for this Contract to hire position.


Customer Service Skills:

  • Proficient with Microsoft Office applications (Word, Excel, PowerPoint).
  • Ability to use standard business applications software.
  • Ability to use telephone/computer que system.
  • Strong Problem-solving skills
  • Actively participate in improvement activities, Lean and Kaizen projects, HPT, and TIB meetings.
  • Ability to read, analyze, and interpret reports.
  • Ability to work with only general work direction and instructions regarding the scope of assignments; determine priority and order of assignments.
  • Provide suggestions for improvement.
  • Consistently open to change and new ideas.
  • Able to read, understand, and follow written & verbal instructions and directions in English. Bi-lingual is a plus!
  • Keep others informed, provide accurate and timely feedback, communicate clearly, listen, and be receptive to feedback.

Job Requirements

Other Experience Necessary;

  • Frequently required to sit, stand, walk bend, and reach for extended periods of time.
  • Frequently required to work around and/or visit manufacturing operations with exposure to noise, heavy machinery, and other shop-related hazards.
  • Occasional lifting or moving of lightweight (<20 lbs.) material.
  • Ability to Multitask
  • Use of Personal Protective Equipment as required may include safety glasses, safety shoes, hearing protection, and/or any other equipment deemed necessary.


  • High School Diploma Required Associates Degree preferred

Additional Information

At HW Staffing Solutions we recognize the value of our employee associates as equally as our clients. We are passionate about people and improving the lives of every associate, we do this by connecting you with great companies and great opportunities. We celebrate our awesome diversity, believe that everyone has a unique talent, and appreciate the passion and perspectives that each of us bring to the table. Discover a new way to work together with a company that is focused on offering the best opportunities, benefits and career advancement in Accounting & Finance, Office & Administrative, Light Industrial, Professional & Technical, Call Center, Food Processing and Hospitality. HW Staffing Solutions is an Equal Employment Opportunity company.

Meet Your Recruiter

Kristina Bailey
Area Manager

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