IT Integration Specialist

Salem, NH 03079

Employment Type: Full Time Industry: Professional / Technical Pay Rate: $24.00 Specialty: IT Technician Branch: Bangor, ME Pay Type: Hour

Job Description

We are a service and solution technology provider focused on building quality relationships with our clients. Our sales and engineering teams work closely with clients to optimize their environments and enhance efficiency through cutting-edge technologies and best practices. Our clients benefit from our technical talents, value-added services, demonstration labs, knowledge transfer center, integration/testing labs, proof of concept labs, and unwavering commitment to quality. From solution design through implementation, our sales and technical teams remain dedicated to providing exceptional support throughout each project.

Job Summary: The IT Integration Specialist position is crucial to the success of WEI and our customers. As part of our hands-on team, you will be responsible for configuring servers, switches, appliances, network components, and conducting on-site installations both in our Integration Lab and at client locations.


  • Perform customer system builds, including:
    • Custom configuration of out-of-the-box servers.
    • Installation of additional hardware and firmware updates.
    • RAID/BIOS/UEFI/OOB/OS configurations.
  • Rack, cable, and label servers and other related components in the Integration Lab and at client locations.
  • Respond to, triage, and resolve tech support requests.
  • Conduct OS installations with thorough documentation.
  • Test and verify hardware and support peripherals to ensure they meet specifications and requirements, collecting and recording data.
  • Participate in the on-call rotation schedule; be available for after-hours and weekend support.
    • Respond to non-urgent support calls within 4 hours and urgent support calls within 15 minutes.
  • Travel with overnight stays as needed.
  • Continuously update knowledge and skills to keep up with rapid advancements in computer technology.
  • Maintain a positive attitude when interacting with customers and co-workers.
  • Work independently while contributing to the team environment.

Required Skills/Abilities:

  • Strong time management skills and the ability to prioritize work.
  • Exquisite attention to detail and accuracy.
  • Customer service orientation with the ability to resolve complex issues.
  • Ability to plan and arrange activities effectively.
  • Excellent interpersonal and communication skills (both written and verbal).
  • Ability to maintain confidential and highly sensitive information.
  • Team-oriented with the ability to work independently.
  • Multi-tasking capability.
  • Conflict management skills.
  • Capacity to work effectively under pressure.
  • Analytical thinking.
  • Ability to establish productive working relationships at multiple levels within the organization.

Job Requirements

Physical Requirements:

  • Ability to walk, sit, stand, use hands, reach with hands and arms, and climb or balance.
  • Ability to lift up to 50 pounds.
  • Vision requirements include the ability to adjust focus, depth perception, peripheral, distance, color, and close vision.
  • Willingness to endure on-site work in data centers for extended periods.

Education and Certifications:

  • Bachelor's degree or further certification in a computer science-related field preferred.
  • IT certifications such as CompTIA A+ are preferred.
  • BG/DT Required

Additional Information

At HW Staffing Solutions we recognize the value of our employee associates as equally as our clients. We are passionate about people and improving the lives of every associate, we do this by connecting you with great companies and great opportunities. We celebrate our awesome diversity, believe that everyone has a unique talent, and appreciate the passion and perspectives that each of us bring to the table. Discover a new way to work together with a company that is focused on offering the best opportunities, benefits and career advancement in Accounting & Finance, Office & Administrative, Light Industrial, Professional & Technical, Call Center, Food Processing and Hospitality. HW Staffing Solutions is an Equal Employment Opportunity company.

Meet Your Recruiter

Velma Blevins
Staffing Specialist


My name is Velma and I love to connect Awesome people with Great Companies. Please contact me at 207.239.3752 

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About Salem, NH

Embark on your career journey in the vibrant city of Salem, New Hampshire! Nestled in the heart of Rockingham County, this charming area offers a mix of historic landmarks, picturesque parks, and a thriving arts and culture scene. With job opportunities ranging from tech to healthcare, Salem presents a myriad of growth possibilities for job seekers. Explore positions with top companies while enjoying the scenic beauty of Canobie Lake Park, catching a show at the historic Salem Town Hall, or sampling local favorites like clam chowder at bustling downtown eateries. Don't miss out on joining the dynamic workforce in Salem and experience all this captivating city has to offer!