Maintenance Manager
Job Description
Reports To: VP of Warehouse Operations
- Team Upskilling: Build and execute a structured training matrix to cross-train technicians on specialized machinery (e.g., transitioning traditional mechanics to handle robotics and laser systems).
- Mentorship & Coaching: Conduct regular 1-on-1s, performance reviews, and career development planning to foster a culture of accountability, safety, and continuous growth.
- Shift & Resource Allocation: Strategically schedule and deploy technician resources across multiple shifts to ensure optimal technical coverage during peak 3PL fulfillment windows.
- Work Order Management: Evaluate, rank, and delegate daily incoming maintenance requests based on operational impact, balancing urgent emergency repairs with long-term preventative maintenance.
- CAPEX & Upgrades: Plan, budget, and execute facility capital expenditure (CAPEX) projects, equipment installations, and major automation overhauls on time and within budget.
- Data-Driven Decisions: Use CMMS data, machine downtime metrics, and team performance KPIs to identify bottleneck areas and reallocate resources effectively.
- Specialized Automation: Oversee the preventative maintenance schedules for commercial printing presses, multi-head embroidery machines, industrial lasers, and autonomous mobile picking robots (AMRs).
- Safety Leadership: Champion a zero-incident safety culture by enforcing strict OSHA standards, Lockout/Tagout (LOTO) protocols, and laser safety compliance (ANSI Z136).
- Vendor Management: Manage external contractors, specialized equipment OEMs, and spare parts inventory workflows to complement internal team capabilities.
- People Management: Direct supervisory experience leading, developing, and training a team of industrial maintenance technicians.
- Project Management: Proven ability to manage complex technical projects, allocate resources, and prioritize tasks in a fast-paced, high-volume environment.
- Training Background: Demonstrated experience implementing training programs, apprenticeship pathways, or technical certification tracks for employees.
- Experience: Maintenance experience in a combined manufacturing, automated distribution, or tech-driven 3PL environment.
- Automation Exposure: Familiarity with warehouse robotics/automated systems AND industrial production machinery (printing, textile, or laser engraving equipment).
- Education: Bachelor’s degree in business management, Engineering, or equivalent technical trade leadership experience preferred.