Medical Technology Support Specialist

Bloomfield, CT 06002

Employment Type: Contract Industry: Call Center Job Number: 43972283 Specialty: Branch: Pay Type:

Job Description

We are seeking a detail-oriented and customer-focused Medical Technology Support Specialist to join our team in Bloomfield, CT. This role involves providing technical assistance and customer support for medical-related products and services in a fast-paced call center environment.

Responsibilities:
  • Answer incoming calls and provide troubleshooting support for medical devices, software, and related technology.
  • Assist customers with technical issues, product inquiries, and service requests.
  • Document all customer interactions, issues, and resolutions accurately in the system.
  • Follow company protocols to escalate complex issues to the appropriate technical team.
  • Provide excellent customer service and maintain a professional demeanor at all times.
  • Collaborate with internal teams to ensure timely and effective solutions.
Qualifications:
  • Previous experience in a call center, customer service, or technical support role preferred.
  • Basic knowledge of medical devices, healthcare technology, or IT troubleshooting is a plus.
  • Strong communication and problem-solving skills.
  • Ability to multitask and remain organized in a high-volume environment.
  • Proficiency in Microsoft Office and customer support software.
  • High school diploma or equivalent required.
Benefits:
  • Competitive hourly pay at $18.00 per hour.
  • Consistent Monday to Friday schedule with no weekends.
  • Opportunity to gain experience in the medical tech support industry.
If you are a tech-savvy individual with strong customer service skills, we encourage you to apply!
 

Additional Information

At HW Staffing Solutions we recognize the value of our employee associates as equally as our clients. We are passionate about people and improving the lives of every associate, we do this by connecting you with great companies and great opportunities. We celebrate our awesome diversity, believe that everyone has a unique talent, and appreciate the passion and perspectives that each of us bring to the table. Discover a new way to work together with a company that is focused on offering the best opportunities, benefits and career advancement in Accounting & Finance, Office & Administrative, Light Industrial, Professional & Technical, Call Center, Food Processing and Hospitality. HW Staffing Solutions is an Equal Employment Opportunity company.

Meet Your Recruiter

Derrick Spalding

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About Bloomfield, CT

Come explore exciting job opportunities in and around Bloomfield, Connecticut. Nestled in the heart of Hartford County, this charming town offers job seekers an inviting blend of suburban tranquility and urban conveniences. With easy access to the hustle and bustle of nearby cities like Hartford and Springfield, MA, Bloomfield provides a perfect balance for those seeking career growth alongside a high quality of life. Enjoy strolls through the picturesque Penwood State Park, indulge in the delicious local cuisine, or catch a show at the award-winning TheaterWorks. With proximity to attractions like the Connecticut Science Center and the Mark Twain House, Bloomfield promises an enchanting backdrop for your career journey. Join us in discovering the endless possibilities this vibrant region has to offer!