Order Entry

Milford, MA | Work from home flexibility

Employment Type: Full Time Industry: Light Industrial Pay Rate: $25.00 Specialty: Branch: Worcester, MA Pay Type: Hour

Job Description

  • Processing telephone and mail-in orders (domestic and international) as well as return authorizations and quotations for all Vicam products in a fast-paced environment.
  • Researching requests for information using available resources and follow up with internal and external customers when necessary.
  • Providing service support to sales reps and in-house personnel and possess the ability to triage troubleshooting for complex customer issues.
  • Understanding pricing/discount options.


Job Requirements


  • 2+ years prior Customer Service experience
  • Comprehensive Knowledge/use of SAP
  • Prior experience with reviewing and interpreting purchase order terms and conditions
  • Prior experience with Electronic Data Interchange (EDI) is a plus
  • Candidate must be completely PC literate and familiar with desktop applications such as MS Word, MS Excel and Outlook
  • Order entry accuracy, prioritization, sense of urgency, attention to detail
  • High energy, reliability, creativity & multi-tasking skills
  • Efficient and professional order processing with a sense of ownership to ensure that the customer receives a comprehensive & satisfactory order placement experience
  • Excellent oral and written communication skills
  • Can-do attitude and team spirit

Additional Information

At HW Staffing Solutions we recognize the value of our employee associates as equally as our clients. We are passionate about people and improving the lives of every associate, we do this by connecting you with great companies and great opportunities. We celebrate our awesome diversity, believe that everyone has a unique talent, and appreciate the passion and perspectives that each of us bring to the table. Discover a new way to work together with a company that is focused on offering the best opportunities, benefits and career advancement in Accounting & Finance, Office & Administrative, Light Industrial, Professional & Technical, Call Center, Food Processing and Hospitality. HW Staffing Solutions is an Equal Employment Opportunity company.

Meet Your Recruiter

Josie Erdmann
Sr. Staffing Specialist

My name is Josie and I am a Sr. Staffing Specialist out of our Sutton branch. I have been with HW Staffing for 6 years totaling a total of 10 years within the Staffing Industries. 

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About Milford, MA

Start your next career adventure in Milford, Massachusetts! Nestled in the heart of New England, Milford offers job seekers a perfect blend of small-town charm and big-city opportunities. With easy access to Boston, Providence, and Worcester, this area boasts a flourishing job market and a vibrant community that is buzzing with creativity and innovation. Explore the scenic beauty of Milford State Park, catch a show at the renowned Milford Performance Center, or savor the local flavors at the historic Colonial House Restaurant. Join us in Milford, where exciting career prospects and a rich cultural tapestry await!