Order Entry
Milford, MA US | Work from home flexibility TELECOMMUTE US
Job Description
- Processing telephone and mail-in orders (domestic and international) as well as return authorizations and quotations for all Vicam products in a fast-paced environment.
- Researching requests for information using available resources and follow up with internal and external customers when necessary.
- Providing service support to sales reps and in-house personnel and possess the ability to triage troubleshooting for complex customer issues.
- Understanding pricing/discount options.
Job Requirements
Qualifications:
- 2+ years prior Customer Service experience
- Comprehensive Knowledge/use of SAP
- Prior experience with reviewing and interpreting purchase order terms and conditions
- Prior experience with Electronic Data Interchange (EDI) is a plus
- Candidate must be completely PC literate and familiar with desktop applications such as MS Word, MS Excel and Outlook
- Order entry accuracy, prioritization, sense of urgency, attention to detail
- High energy, reliability, creativity & multi-tasking skills
- Efficient and professional order processing with a sense of ownership to ensure that the customer receives a comprehensive & satisfactory order placement experience
- Excellent oral and written communication skills
- Can-do attitude and team spirit
Additional Information
At HW Staffing Solutions we recognize the value of our employee associates as equally as our clients. We are passionate about people and improving the lives of every associate, we do this by connecting you with great companies and great opportunities. We celebrate our awesome diversity, believe that everyone has a unique talent, and appreciate the passion and perspectives that each of us bring to the table. Discover a new way to work together with a company that is focused on offering the best opportunities, benefits and career advancement in Accounting & Finance, Office & Administrative, Light Industrial, Professional & Technical, Call Center, Food Processing and Hospitality. HW Staffing Solutions is an Equal Employment Opportunity company.
Meet Your Recruiter
Josie Erdmann
Sr. Staffing Specialist
My name is Josie and I am a Sr. Staffing Specialist with HW Staffing. With over 10 years of experience in staffing, I am passionate about connecting top talent with the right opportunities. I take pride in delivering exceptional quality and service, ensuring the best fit for both clients and candidates. Finding the perfect match is what drives me every day!