Project Specialist
We are seeking a Project Specialist to join our growing team. This role is ideal for a proactive, detail-oriented professional who enjoys managing projects end-to-end and delivering exceptional client experiences. If you thrive at the intersection of client service, design, and production, we’d love to hear from you.
About the Role
As a Project Specialist, you will lead high-end packaging projects from initial concept through final delivery. You’ll serve as the primary client contact while coordinating cross-functional internal teams to ensure projects are completed on time, on budget, and to the highest quality standards.
Key Responsibilities
Client Communication & Relationship Management
- Serve as the primary point of contact for assigned clients
- Provide regular project updates, manage feedback, and ensure client satisfaction
- Build and maintain long-term client relationships through professionalism and responsiveness
Project Leadership & Coordination
- Own the full project lifecycle, from initial brief to final delivery
- Develop and manage detailed project plans, timelines, and deliverables
- Coordinate with design, production, sales, and quality teams to keep projects on track
Quoting & Estimating
- Collaborate with internal teams to develop accurate quotes and cost estimates
- Present proposals to clients and support pricing discussions and negotiations
Quality Oversight & Problem Solving
- Partner with Quality Control to maintain high production and service standards
- Proactively identify issues and communicate solutions or adjustments clearly
Continuous Improvement & Innovation
- Share client feedback and insights to improve processes and service offerings
- Participate in global best-practice exchanges to stay current with industry trends
Qualifications
- Bachelor’s degree (preferred or work equivalent experience), Packaging, Project Management, or a related field
- Experience managing client-facing projects (luxury goods or packaging experience preferred)
- Strong communication, presentation, and relationship-building skills
- Excellent organizational skills with the ability to manage multiple projects simultaneously
- Proficiency with project management tools, ERP systems, and Excel
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