Provider Service Representative

Portland, ME 04103

Employment Type: Contract Job Number: 63142647 Pay Rate: $20.20-24.95 / hour Specialty: Branch: Pay Type:

Job Description

We are seeking a Member Services Representative I to provide exceptional support to health plan members by answering questions, resolving issues, and providing accurate information regarding benefits, claims, eligibility, and coverage.
Responsibilities:
  • Assist members via phone and written communication.
  • Research and resolve inquiries while maintaining accurate documentation.
  • Navigate multiple systems to provide timely and accurate support.
  • Collaborate with internal teams to address member needs.
  • Deliver outstanding customer service while meeting compliance standards.
Qualifications:
  • High School Diploma or equivalent required.
  • 2+ years of customer service experience.
  • Strong communication, problem-solving, and computer skills.
Preferred Experience:
  • Medical billing
  • Healthcare or health insurance
  • Medical office, claims, or provider services
  • Benefits and eligibility verification
  • Healthcare terminology
  • Working with healthcare providers or medical offices

Additional Information

At HW Staffing Solutions we recognize the value of our employee associates as equally as our clients. We are passionate about people and improving the lives of every associate, we do this by connecting you with great companies and great opportunities. We celebrate our awesome diversity, believe that everyone has a unique talent, and appreciate the passion and perspectives that each of us bring to the table. Discover a new way to work together with a company that is focused on offering the best opportunities, benefits and career advancement in Accounting & Finance, Office & Administrative, Light Industrial, Professional & Technical, Call Center, Food Processing and Hospitality. HW Staffing Solutions is an Equal Employment Opportunity company.

Meet Your Recruiter

Sarah Gilliar
Staffing Specialist

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About Portland, ME

Discover exciting job opportunities in the vibrant Portland, Maine area! Known for its picturesque coastal charm, bustling Old Port district, and thriving arts scene, Portland is a city brimming with career possibilities and growth potential. From the renowned Portland Museum of Art to the eclectic array of seafood eateries along Commercial Street, there's no shortage of charm and culture to explore. Home to the Portland Symphony Orchestra, Portland Stage Company, and iconic Hadlock Field where fans cheer for the Portland Sea Dogs, this region offers a perfect blend of work and play. Dive into our job listings today and consider kickstarting your career in this enchanting city by the sea.