Receptionist
Job Description
We are seeking a professional and detail-oriented Medical Receptionist to support a busy surgical office. The ideal candidate will have experience with medical front desk operations, insurance processes, and patient coordination. This role requires strong communication skills and the ability to maintain a polished, professional presence.
- Greet and check in patients in a professional and courteous manner
- Answer phones and manage appointment scheduling
- Verify insurance information and process referrals
- Handle prior authorizations for procedures (MRI, CT scans, etc.)
- Assist with TDI/FMLA paperwork and related documentation
- Maintain accurate patient records and ensure all information is up to date
- Coordinate with clinical staff to support patient flow
- Perform general administrative tasks as needed
- Previous medical receptionist or healthcare administrative experience required
- Strong knowledge of insurance processes, including referrals and prior authorizations
- Experience with TDI/FMLA paperwork preferred
- Professional appearance and demeanor (surgical office environment)
- Strong communication and organizational skills
- Ability to multitask in a fast-paced setting
- Reliable and available Monday through Friday
- Ability to pass a standard background check
- Consistent weekday schedule
- Professional medical office environment
- Opportunity to work closely with a surgical team