Service Admistrator

Upton, MA 01568

Employment Type: Contract to Perm Industry: CLERICAL Job Number: 56142143 Pay Rate: $24 / hour Specialty: Branch: Pay Type:

Job Description

Job Title: Service Administrator

Job Summary
We are seeking a detail-oriented Service Administrator to support a high-volume service department. This role is responsible for coordinating service calls, dispatching technicians, supporting parts and warranty processes, and ensuring excellent customer service.

Responsibilities
  • Answer and manage service calls; schedule maintenance and service requests
  • Dispatch and support Service Technicians for efficient coverage
  • Assist with parts ordering, warranty claims, and service documentation
  • Generate quotes and process service job updates
  • Maintain service contracts, records, and reports
  • Verify technician time and support daily operations
  • Provide administrative support and ensure high customer service standards
Qualifications
  • Associate’s degree in Business or related experience
  • Strong multitasking and organizational skills in a fast-paced environment
  • Proficiency in Microsoft Office (experience with ERP systems a plus)
  • Excellent communication, problem-solving, and customer service skills
  • Ability to work independently and as part of a team
Why Apply
  • Stable, full-time opportunity
  • Fast-paced, team-oriented environment
  • Opportunity to grow within operations
 Apply today to be considered!





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Additional Information

At HW Staffing Solutions we recognize the value of our employee associates as equally as our clients. We are passionate about people and improving the lives of every associate, we do this by connecting you with great companies and great opportunities. We celebrate our awesome diversity, believe that everyone has a unique talent, and appreciate the passion and perspectives that each of us bring to the table. Discover a new way to work together with a company that is focused on offering the best opportunities, benefits and career advancement in Accounting & Finance, Office & Administrative, Light Industrial, Professional & Technical, Call Center, Food Processing and Hospitality. HW Staffing Solutions is an Equal Employment Opportunity company.

Meet Your Recruiter

Alba Hernandez
Branch Manager

30 years of experience in Recruitment/Branch Management, Payroll, and implementation of Progressive Strategies across various industries including, manufacturing, distribution, as well as professional and direct Hire.

 

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About Upton, MA

Ready to explore exciting job opportunities in Upton, Massachusetts? Nestled in the picturesque heart of the Bay State, Upton offers job seekers a perfect blend of small-town charm and big-city amenities. With its vibrant arts scene, including the Upton Art Gallery and performances at the Upton Theatre, cultural enthusiasts will feel right at home. Sports fans can cheer on the local teams at the nearby Gillette Stadium, home of the New England Patriots. Nature lovers can enjoy the lush surroundings of Upton State Forest, while foodies can savor the local cuisine, including the famous clam chowder and lobster rolls. Discover why Upton, MA is the ideal place to grow your career and find your next dream job! Explore our job listings now.