Shipping Associate

Position Summary

Key Responsibilities

Shipping & Order Fulfillment

• Pick, pack, and label products accurately according to work orders and shipping documentation.
• Verify quantities, item numbers, and shipment contents to ensure order accuracy.
• Inspect products for damage or defects prior to shipment and report discrepancies.
• Apply proper packaging materials and methods to prevent damage during transit.
• Build, stage, and prepare pallets and cartons for outbound shipments.
• Communicate shipping issues, shortages, or delays to management in a timely manner.
• Process shipping transactions and maintain accurate records within the company’s inventory management system.

Receiving & Inventory Management

• Receive, inspect, and verify incoming shipments against purchase orders and packing slips.
• Report damaged, incorrect, or missing items and assist with resolving discrepancies.
• Store and organize inventory in designated warehouse locations while maintaining proper labeling and stock rotation.
• Perform inventory transactions and update inventory records in a computerized system.
• Conduct cycle counts and physical inventory audits to ensure inventory accuracy.
• Track inventory movement and assist with stock replenishment as needed.
• Assist with inventory reporting and documentation.

Warehouse Operations

• Operate pallet jacks, hand trucks, and other material handling equipment safely.
• Assist with receiving, put-away, and warehouse organization activities.
• Maintain a clean, organized, and safe work environment.
• Follow all company safety procedures and wear required personal protective equipment.
• Support special projects and other warehouse duties as assigned.

Qualifications

• High school diploma or equivalent preferred.
• Previous experience in shipping, receiving, inventory control, warehouse operations, or order fulfillment preferred.
• Experience with inventory management software, ERP systems, or NetSuite is a plus.
• Basic computer and data entry skills.
• Strong attention to detail and accuracy.
• Basic math skills for inventory counts and order verification.
• Ability to work independently and as part of a team.
• Strong communication and organizational skills.

Physical Requirements

• Ability to stand, walk, bend, and lift throughout the shift.
• Must be able to lift and move up to 55 pounds regularly.
• Ability to safely use warehouse equipment and tools.
• Must wear required safety equipment when performing warehouse tasks.