12 south Street, Westborough, MA 01581 Westborough, MA
Franklin Plumbing supplier is looking for a showroom coordinator to work on a part time basis
identifying potential customers; managing existing customer and vendor relationships; and monitoring customer and competitor activity and industry trends.
Positions in the showroom are responsible for merchandising, promoting and selling the organization's products and services in our retail stores.
Delivers job responsibilities following a defined standard output or set of procedures. Work consists of tasks that are very routine, or well defined, with specific instructions to achieve standardized solutions. Transferring information to appropriate sales representative when clients have additional service needs. Responsible for the complete sales process, aiming at meeting and/or exceeding sales targets. Direct customers to appropriate departments/areas of the Showroom.
Provides a high level of customer service support with product expertise and advanced selling skills, must also be able to research product alternatives for customers. Monitor customer needs and preferences to determine focus of proactive sales efforts. Contact regular and prospective customers to demonstrate products, explain product features, and solicit orders.
Recommend products to customers, based on customers' needs and interests. Answer customers' questions about products, prices, availability, product uses, and credit terms. Estimate or quote prices, credit or contract terms, warranties, and delivery dates.
Consult with clients after sales or contract signings to resolve problems and to provide ongoing support. Provide customers with product literature and catalogs. Works directly with customers, builders and designers to select showroom products within established project budgets.
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