Temporary Medical Customer Service Specialist

Portland, ME 04101

Employment Type: Full Time Industry: Call Center Pay Rate: $19-$24 Specialty: Call Center Branch: Portland, ME Pay Type: Hour

Job Description

3-6 Month Contract Opportunity 

 

We’re looking for a dedicated Member Service Representative I to provide exceptional support to our Health Plan members. Your role will help ensure member satisfaction, loyalty, and retention while meeting high standards for accuracy and compliance.

Key Responsibilities:

  • Deliver top-notch service via phone, in writing, and in person.
  • Provide benefit, claims, and coverage information.
  • Maintain accurate member records and documentation.
  • Collaborate with other departments and team members to resolve inquiries.
  • Contribute to process improvement projects and administrative tasks.

Job Requirements

 

  • Education: High school diploma required; post-secondary education preferred.
  • Experience: 2+ years in customer service.
  • Skills:
    • Strong communication and interpersonal skills.
    • Proficiency in Microsoft Office and ability to quickly learn new systems.
    • Ability to multitask and excel in a fast-paced environment.
    • Detail-oriented, deadline-driven, and a team player.

 

Additional Information

At HW Staffing Solutions we recognize the value of our employee associates as equally as our clients. We are passionate about people and improving the lives of every associate, we do this by connecting you with great companies and great opportunities. We celebrate our awesome diversity, believe that everyone has a unique talent, and appreciate the passion and perspectives that each of us bring to the table. Discover a new way to work together with a company that is focused on offering the best opportunities, benefits and career advancement in Accounting & Finance, Office & Administrative, Light Industrial, Professional & Technical, Call Center, Food Processing and Hospitality. HW Staffing Solutions is an Equal Employment Opportunity company.

Meet Your Recruiter

Sarah Gilliar
Staffing Specialist

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About Portland, ME

Discover exciting job opportunities in the vibrant Portland, Maine area! Known for its picturesque coastal charm, bustling Old Port district, and thriving arts scene, Portland is a city brimming with career possibilities and growth potential. From the renowned Portland Museum of Art to the eclectic array of seafood eateries along Commercial Street, there's no shortage of charm and culture to explore. Home to the Portland Symphony Orchestra, Portland Stage Company, and iconic Hadlock Field where fans cheer for the Portland Sea Dogs, this region offers a perfect blend of work and play. Dive into our job listings today and consider kickstarting your career in this enchanting city by the sea.