Temporary Provider Services Representative

Portland, ME 04101

Employment Type: Full Time Industry: Office & Administrative Pay Rate: $17-$22 Specialty: Customer Service Branch: Portland, ME Pay Type: Hour

Job Description

If you are exceptional in using your soft skills to build trusting relationships and you pride yourself in delivering a world class service experience for your internal and external customers, keep reading! 

 If the above sounds like a position you would like to learn more about and the following describes you, your experience, knowledge, and education, apply today! 

  • Can you work efficiently and independently?
  • Do you have strong analytical and problem-solving skills?
  • Do you consider yourself an active listener?
  • Can you work in a fast paced, high stress environment, easily adapting to change?
  • Do you have above average telephone and interpersonal skills?
  • Do you consider yourself to be detail oriented and organized?
  • Can you prioritize and manage various tasks all while maintaining the objectives of the department?
  • Do you consider yourself a team player with the ability to work independently when required to do so?

Job Requirements

Experience/KnowledgeRelating to internal and external customers in a positive and professional manner while proactively meeting the customers’ needs and exceeding quality standards.

Experience/Knowledge:  Managing incoming telephone inquiries from providers & related entities concerning but not limited to benefits, plan coverage, enrollment status, claims adjudication process, billing, and payments.

Experience/Knowledge:  Maintaining accurate information through documentation in all systems and databases, to include resolution and next steps.

 Experience/Knowledge:  Microsoft Office Suite.

 Education/Experience: High School Diploma or equivalent. Customer services, 3+ years of experience.  

 If you meet the above and would like to learn more about this exciting opportunity, and the great benefits it offers, apply today, and interview tomorrow!

Additional Information

At HW Staffing Solutions we recognize the value of our employee associates as equally as our clients. We are passionate about people and improving the lives of every associate, we do this by connecting you with great companies and great opportunities. We celebrate our awesome diversity, believe that everyone has a unique talent, and appreciate the passion and perspectives that each of us bring to the table. Discover a new way to work together with a company that is focused on offering the best opportunities, benefits and career advancement in Accounting & Finance, Office & Administrative, Light Industrial, Professional & Technical, Call Center, Food Processing and Hospitality. HW Staffing Solutions is an Equal Employment Opportunity company.

Meet Your Recruiter

Sarah Gilliar
Staffing Specialist

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About Portland, ME

Discover exciting job opportunities in the vibrant Portland, Maine area! Known for its picturesque coastal charm, bustling Old Port district, and thriving arts scene, Portland is a city brimming with career possibilities and growth potential. From the renowned Portland Museum of Art to the eclectic array of seafood eateries along Commercial Street, there's no shortage of charm and culture to explore. Home to the Portland Symphony Orchestra, Portland Stage Company, and iconic Hadlock Field where fans cheer for the Portland Sea Dogs, this region offers a perfect blend of work and play. Dive into our job listings today and consider kickstarting your career in this enchanting city by the sea.