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Temporary Provider Services Representative

Portland, ME 04103

Employment Type: Contract Job Number: 50548804 Pay Rate: $19.22-24.88 / hour Specialty: Branch: Pay Type:

Job Description

Provider Services Representative
We are seeking a dedicated and detail-oriented Provider Services Representative to join our team. In this role, you will serve as the primary point of contact for provider inquiries—verbal, written, and electronic—delivering complete and accurate information while educating providers on policies, procedures, and self-service options.
Key Responsibilities:
  • Respond to provider inquiries with professionalism and accuracy, ensuring timely follow-up when first call resolution is not possible.
  • Collaborate with the Research team and other departments to resolve provider issues effectively.
  • Document all inquiries and resolutions thoroughly using the correct templates.
  • Stay up to date on internal resources, policies, and procedures to provide accurate support.
  • Use strong communication and relationship-building skills to create a world-class service experience for providers.
Qualifications:
  • High school diploma or equivalent required.
  • Prior experience in Healthcare, insurance or medical billing preferred.
  • Minimum 3 years of customer service experience.
  • Proficiency in Microsoft Office Suite.
  • Strong problem-solving and communication skills with the ability to work both independently and in collaboration with teams.
This is an excellent opportunity for a customer-focused professional who thrives in a fast-paced environment and is passionate about providing exceptional service.

Additional Information

At HW Staffing Solutions we recognize the value of our employee associates as equally as our clients. We are passionate about people and improving the lives of every associate, we do this by connecting you with great companies and great opportunities. We celebrate our awesome diversity, believe that everyone has a unique talent, and appreciate the passion and perspectives that each of us bring to the table. Discover a new way to work together with a company that is focused on offering the best opportunities, benefits and career advancement in Accounting & Finance, Office & Administrative, Light Industrial, Professional & Technical, Call Center, Food Processing and Hospitality. HW Staffing Solutions is an Equal Employment Opportunity company.

Meet Your Recruiter

Sarah Gilliar
Staffing Specialist

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About Portland, ME

Discover exciting job opportunities in the vibrant Portland, Maine area! Known for its picturesque coastal charm, bustling Old Port district, and thriving arts scene, Portland is a city brimming with career possibilities and growth potential. From the renowned Portland Museum of Art to the eclectic array of seafood eateries along Commercial Street, there's no shortage of charm and culture to explore. Home to the Portland Symphony Orchestra, Portland Stage Company, and iconic Hadlock Field where fans cheer for the Portland Sea Dogs, this region offers a perfect blend of work and play. Dive into our job listings today and consider kickstarting your career in this enchanting city by the sea.