manager

Rockland, NY

Posted: 07/03/2019 Industry: Marine Mfg Pay Rate: 14.00-18.00

Job Summary

 

Trident Marine, a privately held marina on Honeoye Lake, is hiring for a full-time or seasonal (if preferred) Service Manager, a key right-hand role for the only marina on Honeoye Lake. This individual will be a customer focused, self-starter, who enjoys working with people, wearing multiple hats, and has some service, systems, and inventory experience. 

 

Position is available immediately, with pay in the $14-$18 ph. range, or higher commensurate with experience and scope of role based on skill sets.  This individual is willing to work 40 plus hours per week, with one of the days being a weekend day, and individual can choose to do both if preferred.  Flexible schedule is allowed, as long as hours are arranged.  If individual has winter work or is a “snow bird” and prefers to go South for the winter, that can be arranged. 

 

General Accountabilities

  • Key day to day role includes taking in service orders, scheduling, dispatching, and coordinating in the marina system and with the supporting personnel.
  • Management of such service includes: discussing and coordinating with customers, scheduling and ordering supporting parts and inventory, and being the liaison with the mechanic and Marina Management.
  • Role also requires the support and backing up of other marina positions at times, when needed, including that of the Retail Store Manager and Marina Management.
  • This role, for the right person, has the ability to evolve and grow into an Operations Director or Key right-hand role for Marina CEO.

 

 

Skills

  • High School Diploma or Equivalent required, with Associates preferred.
  • Candidate will have some Service Support or Inventory Management background
  • Excellent verbal and written communication skills
  • Ability to work under pressure and diffuse difficult customer situations, when needed
  • Service orientation, and a friendly, amicable approach to customer interactions
  • Problem solving skills and ability to wear multiple hats
  • Basic math and order taking skills
  • Strong computer, systems skills

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Heather Goss

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