Trident Marine, a privately held marina on Honeoye Lake, is hiring for a full-time or seasonal (if preferred) Service Manager, a key right-hand role for the only marina on Honeoye Lake. This individual will be a customer focused, self-starter, who enjoys working with people, wearing multiple hats, and has some service, systems, and inventory experience.
Position is available immediately, with pay in the $14-$18 ph. range, or higher commensurate with experience and scope of role based on skill sets. This individual is willing to work 40 plus hours per week, with one of the days being a weekend day, and individual can choose to do both if preferred. Flexible schedule is allowed, as long as hours are arranged. If individual has winter work or is a “snow bird” and prefers to go South for the winter, that can be arranged.
- Key day to day role includes taking in service orders, scheduling, dispatching, and coordinating in the marina system and with the supporting personnel.
- Management of such service includes: discussing and coordinating with customers, scheduling and ordering supporting parts and inventory, and being the liaison with the mechanic and Marina Management.
- Role also requires the support and backing up of other marina positions at times, when needed, including that of the Retail Store Manager and Marina Management.
- This role, for the right person, has the ability to evolve and grow into an Operations Director or Key right-hand role for Marina CEO.
- High School Diploma or Equivalent required, with Associates preferred.
- Candidate will have some Service Support or Inventory Management background
- Excellent verbal and written communication skills
- Ability to work under pressure and diffuse difficult customer situations, when needed
- Service orientation, and a friendly, amicable approach to customer interactions
- Problem solving skills and ability to wear multiple hats
- Basic math and order taking skills
- Strong computer, systems skills
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