1st shift: 7AM-4PM< Monday-Friday, with mandatory overtime on Saturday.

The Shipping and Receiving Agent is responsible for performing the tasks involved in the shipping, receiving, storing and distributing of materials, parts, supplies and equipment while ensuring a high level of customer satisfaction. 

DUTIES AND RESPONSIBILITIES

The essential functions include, but are not limited to:

• Select and ship customer orders accurately and in the timeframes required to meet sales order schedules and customer carrier requirements

• Prepare required shipping documents including such things as bills of lading, packing lists, customs clearance paperwork, etc.
• Utilize packing techniques to pack customer product to meet company and customer requirements
• Process and affix all shipping labels and required information / labels on packages
• Assist in determining the best shipping method for the customer and provide cost information to customer service
• Provide weight and dimensions to customers per their requests
• Enter and retrieve information in the Process Pro ERP System, Fed Ex and UPS shipping systems
• Must participate in company provided training and earn forklift certification
• Must obtain DOT CFR 49 Hazardous Materials certification
• Operate lift trucks or hand trucks to convey, move or hoist materials to proper departments or areas
• Operate circular saw and shrink wrap machine to prepare skids for shipment
• Maintain and keep an adequate supply of shipping materials and supplies
• Perform all computer functions necessary to track various aspects of goods
• Maintain shipping files and flammable good records in an accurate, organized, and orderly manner

• Check goods received against purchase orders or invoices

• Unpack, examine and route incoming shipments, reject damaged items, and record shortages

• Put stock away in the warehouse

• Attends all required meetings and, if necessary, training
• Other duties as assigned by management

KNOWLEDGE, SKILLS, AND ABILITIES

Experience and/or Education Requirements:

• High school degree or equivalent required.
• One year or more of shipping and receiving experience required.

Skills / Knowledge / Abilities:

The Shipping and Receiving Agent must possess a strong work ethic, the ability to multi-task, be meticulous and detail oriented, organized, deadline driven and reliable.  They must have strong verbal communication skills and the ability to work within a team.  Individual must have a demonstrated ability to facilitate problem resolution and conflict management.  

• Ability to read and write English, follow verbal instructions, and use simple math
• Valid driver’s license and a good driving record
• Ability to interpret packing slips and enter the correct information into the computer
• Familiarity with various forms that are used and required by the major freight carriers
• Ability to estimate weight and use that information to calculate the cost of shipping
• Familiarity with proper packaging methods and able to interpret visual aids used to convey specific packaging requirements

• Employee must be able to troubleshoot and solve problems that are not always evident
• Intermediate Skills with Microsoft Office products - Excel, Outlook
• Experience with UPS/FedEx online software
• Experience with ERP systems required (Process Pro ERP a plus)

PHYSICAL REQUIREMENTS

While performing the duties of this job, the employee will regularly sit, stand, walk, talk, and hear.    Must be able to move around the shop floor and negotiate ramps and uneven floor surfaces with exposure to a typical shop environment; i.e. extreme heat, cold, dust, noise, fumes, and other elements. Must also be able to work in typical office conditions and sit to work at a computer.  Must be able to reach up and across the body.  Must wear required PPE. This position requires standing, sitting, walking, bending, crouching, kneeling, stooping, pushing and pulling all day.  Specifically, the Shipping and Receiving Agent must be able to:

• Regularly lift and move items 50+ pounds.

• Roll and maneuver drums of product between 500 to 550 pounds.
• Specific vision abilities include close vision, distance vision, color vision, peripheral vision, depth perception and ability to adjust focus. 
• Operate a forklift.
• Operate a pallet jack.